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Voice Assistant

Advantages

Comfortable flight waiting in DragonPass business halls
Comfortable flight waiting in DragonPass business halls
Priority check-in via Fast Track at airports in Europe and Turkey
Priority check-in via Fast Track at airports in Europe and Turkey
Customer Support Service (GCAS)
Customer Support Service (GCAS)
Payment security and protection
Payment security and protection
3D Secure Purchase Protection
3D Secure Purchase Protection
Up to 15% discount on car rental in SIXT
Up to 15% discount on car rental in SIXT
Free luggage packing
Free luggage packing
Up to 35% discount at Avis
Up to 35% discount at Avis

Conditions

Bank card issue

free

Bank card service*

5USD including VAT per year

Bank card reissue

at the initiative of the Bank - free
due to damage or loss - 35,000 UZS including VAT 
Security deposit0 UZS
Service in trade and service network free
Connecting 3D Secure
free
Necessary documentsID
CurrencyUZS/USD

Notes:

*The fee for the first year of bank card service is charged when the bank card is issued, for subsequent years of service, the fee will be charged automatically from the Customer's card account

**Offers for Visa Platinum cardholders.

Security tips for cardholders

  • Keep the payment card out of reach of others;
  • To avoid fraud, require transactions to be carried out only in your presence, and do not allow the card to be taken away from your field of vision;
  • If you are contacted by phone, on the Internet, via social networks or other means, and under various pretexts they try to find out your payment card details, passwords or other personal information, BE CAREFUL: these are clear signs of fraud. In case of any doubts, we recommend you to stop communicating and contact the Bank by calling the Contact Center 1245
  • To avoid the use of your card by another person, do not disclose the PIN code to bank representatives, law enforcement officials, or point of sale cashiers and do not write the PIN code on the card.

How to get a card?

1

Visit any branch of the Bank

2

Provide ID

3

Fill in the application

Quick request for consultation

Frequently asked questions

What are the main benefits for Visa Platinum cardholders?

Visa Platinum cardholders enjoy a wide range of privileges:

  • Free baggage wrapping at Tashkent Airport;
  • Fast Track Tashkent service;
  • Access to the Anjir Lounge;
  • Special offers and discounts from local and international partners;
  • Travel and purchase insurance.


The full list of privileges is available on the partner’s website: cis.visa.com.

What is Fast Track Tashkent and how to use it?

Fast Track is priority passage through all control zones before departure.


How to use the service:

  1. Open the Visa Concierge chatbot (@VisaConciergeBot) in Telegram or Viber.
  2. Generate a QR code.
  3. Go to the Fast Track counter at Tashkent International Airport named after I. Karimov.
  4. Present your QR code to the staff.


The service is available only for Uzbekistan Airways flights and provides priority for:

  • flight check-in;
  • passport and customs control;
  • baggage screening.

Privilege is available 2 times a year.

What types of insurance are available for Visa Platinum cardholders?

Visa Platinum provides extended insurance coverage, including:

  • missed flight insurance;
  • missed connection insurance;
  • purchase protection;
  • flight delay insurance;
  • baggage delay insurance.
When does the insurance start working?

Within your country of residence, insurance is automatically activated if:

  • you paid for accommodation with a Visa Platinum card for at least 2 nights,
  • the accommodation is at least 100 km away from home.

Important: Transport and/or accommodation must be paid with your Visa Platinum card. The cardholder’s name must match the name on the booking or tickets.

Can I visit the Anjir Lounge at Tashkent Airport?

Yes, Visa Platinum cardholders have 2 free visits per year.

Anjir Lounge offers premium comfort:

  • cozy rest areas with Wi-Fi;
  • showers and private restrooms;
  • a wide range of food and drinks;
  • family-friendly services;
  • 24/7 access.
How to get access to the Anjir Lounge?

Through Visa Airport Companion App:

  1. Download the app (App Store / Google Play).
  2. Register your Visa Platinum card.
  3. Select Anjir Lounge and get your QR code for entry.

Through Visa Concierge chatbot:

  1. Open the chatbot.
  2. Choose the “Lounge” section.
  3. Check availability.
  4. Get your digital membership card and QR code for entry.
What special offers are available in Uzbekistan?

Visa Platinum cardholders receive exclusive discounts and privileges in:

  • fashion boutiques,
  • restaurants and cafés,
  • hotels and spas,
  • travel and shopping services.

Full list of offers is available on cis.visa.com.

How can I check all card benefits at any time?

You can always find updated information about Visa Platinum privileges:

  • on cis.visa.com;
  • via the Visa Concierge chatbot (Telegram / Viber).
Why do I need a Visa Platinum card?

Visa Platinum is more than just a payment tool — it’s your access to a world of exclusive services: comfortable travel, premium service, special offers, and insurance for your peace of mind.

Why choose Visa Platinum from Tenge Bank?

Tenge Bank offers:

  • reliability and favorable service conditions;
  • modern digital services and 24/7 mobile access;
  • premium service level for your daily and travel expenses.