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Voice Assistant

Mastercard World

Start your experience with a simple and convenient Mastercard World card!

Advantages

Payment security and protection
Payment security and protection
Special offers and privileges
Special offers and privileges
Online payment for goods and services
Online payment for goods and services
The possibility of self-installation of PIN code
The possibility of self-installation of PIN code
Free 3D-secure service
Free 3D-secure service
Free cash withdrawal*
Free cash withdrawal*

Conditions

Bank card issue

free

Bank card service

free

Bank card reissue

at the initiative of the Bank- free
duetodamageorloss-35,000 UZS including VAT
Security deposit0 UZS
Service in trade and service networkfree
Connecting 3D Secure
free
Transfers in Tenge24 applicationfree**
Necessary documentsID
CurrencyUZS

Notes:

*At Tenge Bank cash desks up to 3 mln UZS per a calendar month - free of charge, over 3 mln UZS - 1% of the amount exceeding the transaction limit;

Security tips for payment cardholders

  • Keep the payment card out of reach of others;
  • To avoid fraud, require transactions to be carried out only in your presence, and do not allow the card to be taken away from your field of vision;
  • If you are contacted by phone, on the Internet, via social networks or other means, and under various pretexts they try to find out your payment card details, passwords or other personal information, BE CAREFUL: these are clear signs of fraud. In case of any doubts, we recommend you to stop communicating and contact the Bank by calling the Contact Center 1245
  • To avoid the use of your card by another person, do not disclose the PIN code to bank representatives, law enforcement officials, or point of sale cashiers and do not write the PIN code on the card.

How do I get a card?

1

Visit any branch of the Bank

2

Provide ID

3

Fill in the application

Request for consultation

Frequently asked questions

How to protect the card?

Mastercard is a secure payment method for any place and time, but it's important to remember:

  • Do not share personal or bank data with anyone. If someone calls or writes to you with a similar question, hang up or delete the email, and then contact the bank at 1245;
  • Be vigilant, regularly check your accounts and statements for unknown transactions. If you have suspicions of a fraudulent transaction, immediately contact the bank;
  • Connect the 3D secure service;
  • Do not click on unknown links and use reliable passwords!
Documents required to open a deposit for a non-resident of the Republic of Uzbekistan?

A non-resident must provide the following data/documents:

  • Original DHL (with marks on crossing the state border) a non-resident may have several passports, it is necessary to provide one in which there is a mark on crossing the border;


  • Temporary registration document at the place of residence or stay in case of accommodation in hotels (or similar institutions) - an extract from E-mehmon is accepted;
  • PINFL received in Uzbekistan;
  • Document confirming the place of work/study/treatment;
  • if a non-resident is registered in the Republic of Uzbekistan for more than 15 days - this document is not required;


Non-resident KYC Questionnaire

It is filled out on the spot in the form of a bank.

What is 3D secure?

3D Secure is additional protection when making online purchases.

After activating the service, when making payments online with this card, you will need to enter your password each time (provided the site participates in the 3D Secure program). The password is sent in an SMS message and is only valid for one purchase. After successfully entering your password, your payment will be approved.

Each password sent is one-time and is valid for only one operation. If it is blocked, you should order the product or service that interests you again. You'll get a new one-time password and be able to successfully complete the payment process.

What to do if the map is lost?

If you lose your card, the first thing you need to do is block it. The fastest way is to block using the Tenge24 mobile application. While the card is blocked, it cannot be used. The block can be removed if the map is found.

Why choose the Mastercard World card from Tenge Bank?

Mastercard World from Tenge Bank offers:

  • favorable service conditions;
  • access to Mastercard international privileges;
  • 24/7 customer support;
  • convenient mobile app and online banking.
How long does it take to issue the card?

Issuing a Mastercard takes only 1 minute! Order your card in the Tenge24 mobile app and receive it instantly at the nearest card machine.

What offers are available for Mastercard World cardholders?

Special partner offers include:

  • MyTaxi – 20% discount
  • Giotto – 10% discount
  • Roni Pizza Napoletana – 10% discount
  • Plov Lounge – 10% discount
  • Skandalist – 10% discount
  • Toshkent Gullari – 10% discount
  • Pasado – 10% discount
  • Dodo Pizza – 10% discount
  • Lapsha – 15% discount
  • O’zbegim – 10% discount
What travel privileges are available?

For travelers:

Can I use Mastercard World abroad?

Yes, the card is accepted in millions of stores worldwide.
Additionally, cardholders enjoy increased cashback and special offers for international payments.