ESG

ESG standards (Environmental, Social, and Corporate Governance) are the standards of the company's activities that determine the sustainable development of the company in its daily activities according to the following criteria:

• Environmental criteria examine how a company acts as a environmentally friendly bank;
• Social criteria determine how it manages relationships with employees, suppliers, customers and society as a whole;
• Corporate governance concerns the company's management, executive pay, audit, internal control and shareholder rights.

The successful operation of the ESG and sustainable development management system also involves continuous activity on three cross-cutting approaches:

1) constant interaction with stakeholders:

The Bank considers the interests of a wide range of stakeholders, including vulnerable groups of the population, when planning and managing activities in the field of ESG and sustainable development, in order to take into account socially significant goals and improve the quality of decisions made. Interaction is carried out through an open dialogue in a convenient way for representatives of interested parties and through participation in joint projects;

2) providing communication support and conducting information campaigns:

Adhering to the principle of informational transparency, the Bank regularly informs all target audiences about its plans and performance results, actively interacts with the media, conducts communication campaigns, and reports on achievements in the field of ESG and sustainable development;

3) conducting educational and awareness-raising programs in the field of ESG and sustainable development:

The Bank promotes awareness-raising, knowledge acquisition and competence development of its employees, as well as customers and partners on ESG and sustainable development issues. Through educational and educational programs, the Bank plans to raise the general level of awareness, but also provide an opportunity to acquire special skills and abilities that are in demand for ESG transformation at different levels.

Tenge Bank, in turn, adheres to the principles that ensure the Bank's involvement in solving environmental, social and governance problems and sustainable development.